Quality and Environmental Management: ISO 9001:2015 and ISO 14001:2015 Requirements
Target group
The training is intended for company leaders and employees responsible for the company’s strategy and direction, who need to be aware of the importance of quality and environmental management systems.
Objectives
The aim of the training is to provide participants with the knowledge and skills needed to establish a quality and environmental management system within a company, enhance their understanding of the related standards’ requirements, gain practical experience through group work and learn from the experiences of others.
Topics covered
- Day 1
- Day 2
Key concepts and principles related to quality management (quality, requirement, customer satisfaction, organisational context, stakeholders, risk assessment, 7 principles of quality).
ISO 9001 requirements: planning, support, operation, monitoring, measurement and evaluation, improvement. Details of the requirements and practical examples of their implementation.
Key concepts and principles related to environmental management (environmental aspect and impact, significant environmental aspect, life cycle, control and influence, environmental performance).
ISO 14001 requirements: planning, support, operation, monitoring, measurement and evaluation, improvement. Details of the requirements and practical examples of their implementation.
Group work on determining environmental aspects.
Group work on connecting ISO 14001:2015 requirements with real-life situations.
What you will learn?
- How to relate your company’s activities to the concepts of quality and environmental management
- How to align the requirements of ISO 9001:2015 and ISO 14001:2015 with your company’s operations
- Strategies to improve your company’s processes by understanding the requirements of these standards
