Target group

This training is specifically designed for secretaries, office managers, and executive assistants who want to make their workdays more productive and efficient. If you feel that your days are filled with routine and time-consuming tasks that prevent you from focusing on your core responsibilities, this training is for you!

Objectives

The goal is to introduce office workers to useful AI tools, clarify their purposes and benefits, and provide hands-on experience through both theoretical learning and practical experimentation.

Topics covered

1. Managing and Optimising Communication

• Streamline your email management and speed up response times by using ChatGPT to craft quick and relevant replies to frequently asked questions. This not only reduces the time spent on responses but also ensures that the replies are always professional and well-thought-out.
• Additionally, ChatGPT enables you to create email templates tailored to your company’s or project’s specific needs.

2. Documentation and Process Standardisation

• Utilise ChatGPT’s capabilities to elevate your team’s workflow by creating document templates and standard operating procedures. These tools not only simplify daily tasks but also ensure consistent quality across all processes.

3. Effective Meeting Management

• Optimise your time and resources by using ChatGPT for planning and organising meetings. This intelligent tool can assist in streamlining meeting logistics while ensuring all participants are well-informed about key information.

4. Improving Customer Communication

• Streamline the process of responding to customer inquiries by integrating ChatGPT into your customer service system. This not only accelerates the response time but also frees up valuable time that can be dedicated to other critical tasks, thereby enhancing overall productivity and customer satisfaction.

5. Content Creation and Management

• Leverage ChatGPT to elevate your digital marketing efforts by creating social media posts, advertisements, and website content that not only keep your audience engaged but also well-informed.

6. Workflow Optimisation and Technical Support

• Utilise ChatGPT to streamline your reporting and presentation preparation processes, making them more efficient and informative. This AI platform is an excellent tool for finding and analysing crucial information, helping you create comprehensive and well-researched reports and presentations.
• Creating and Managing SOPs (Standard Operating Procedures)

1) What are SOPs and why they are important

2) Tango – creating processes

3) SOPbox – managing processes

To be truly effective and consistent in creating high-quality content, it is essential to understand and implement standardised processes. We will teach you how to develop and adopt Standard Operating Procedures (SOPs) that will enable you to produce content of the same quality in the future while reducing effort.

Optimise and standardise – creating and managing SOPs is now easier than ever with Tango and SOPbox platforms!

Tango and SOPbox are not just designed to simplify your company’s workflows; they elevate them to the next level by offering well-thought-out solutions that enable the creation of flexible and adaptable work guidelines.

Tango acts as your personal assistant, allowing you to quickly and conveniently create practical guidelines. In contrast, SOPbox is designed to provide a secure and easily accessible solution for managing all your SOPs, supporting team collaboration, and ensuring access to essential instructions anytime and from any device.

The training takes participants through a process where they can create their own virtual expert – be it a professional in marketing, law, medicine, technology, or any other field. This is not just a technological tool but a partner that deeply understands the nuances of the user’s domain and supports business objectives.