Juunika Koolitus OÜ offers a range of continuing education and training programs to individuals and organisations, during which we may handle our clients’ personal data.

We are dedicated to safeguarding the privacy of our clients and users. To this end, we have established these privacy policy principles, which cover the collection, use, disclosure, transmission and storage of personal data. Our practices are in accordance with all relevant European Union regulations and the laws of the Republic of Estonia.

This privacy policy outlines the types of personal data Juunika Koolitus OÜ collects and processes. It provides an overview of the principles, purposes and retention periods for data collection. Additionally, we detail the rights related to the processing of client personal data.

What Personal Data Does Juunika Koolitus Collect and on What Grounds?
To fulfill our contractual obligations and legal requirements for providing services, we generally collect the following personal data:

• For Continuing Education:
  • Participant’s name;
  • Personal identification code;
  • Contact details (phone, email address, postal address; necessary for sending training materials, organisational information and invoices);
• For Programs:
  • Participant’s name, age, date of birth (day and month), educational institution, personal identification code;
  • Information about the participant’s health status (health issues that may impact full participation in the program);
  • Parent(s)/guardian’s name and contact details (phone, email address; required for sending organisational information, invoices and follow-ups).

Juunika Koolitus OÜ has submitted a notice of economic activity for providing continuing education, and therefore, we are obligated to comply with the Adult Education Act. As a result, our certificates and diplomas adhere to the Continuing Education Standard and include the individual’s name and personal identification code (§ 3(3)1).

Based on legitimate interest, we may use the contact details of existing clients to offer similar services and send newsletters. However, clients who do not wish to receive our offers can opt out at any time. To unsubscribe from notifications, please respond to the email you received or contact us at  koolitus@juunika.ee.

For new clients and newsletter subscribers, we will send marketing communications only if consent has been given. This consent can be withdrawn at any time.

How Long Do We Retain Personal Data?
We retain personal data collected during the provision of our services for 10 years after the end of the contractual relationship to address any potential legal disputes.

Data related to the certificates and diplomas we issue are kept for the duration recommended by the Ministry of Education and Research, which is as long as the continuing education institution remains operational. This ensures that participants can request duplicates of their certificates or diplomas if needed.

How Do We Store Personal Data?
Our employees use computers with personal password protection and communicate via email addresses hosted by a reliable service provider. Additionally, client management software, accounting programs and various files stored in cloud services, which may contain personal data, are protected by personal passwords. We use encrypted channels for data transmission.

Employees under employment contracts, as well as those working under other contractual agreements, are bound by confidentiality clauses that include a duty to protect client data.

Who Can We Share Personal Data With?

Juunika Training OÜ may collaborate with various third parties, and our authorised data processors may include service providers in fields such as marketing, legal assistance, IT services, debt collection and payment processing. Personal data will be processed only to the extent necessary for service provision and in line with the principle of minimality.

We are legally obligated to share personal data with several government institutions, including the Ministry of Education and Research and the Tax and Customs Board.

Each year, we report training fees paid by individuals to the Tax and Customs Board to facilitate income tax refund applications. For more details, please visit the Tax and Customs Board’s website.

If the participant and the invoice payer are different persons, we may provide the payer with information about the participant. This is necessary, for instance, in cases where the training is commissioned by the Unemployment Insurance Fund.

We share personal data (such as name, email address and phone number) with our trainers if required for conducting the training. For program participants, we share data (including name, age, date of birth, and educational institution) with the program coordinator to effectively plan and execute the program. Additionally, we share parents’ or guardians’ names, contact phone numbers and the child’s contact address and personal identification code with the program coordinator for situations where contacting the parents/guardians or transferring the child to medical staff is necessary. Information about a child’s health condition is shared to ensure that program coordinators can address any specific needs and facilitate full participation in the program. Personal data may also be shared for providing courier or postal services to our clients.

Your Rights Related to Personal Data:

You have the following rights concerning your personal data:

• To receive information about what personal data has been collected and processed;
• To correct or update your personal data;
• To request the deletion of your personal data (unless this conflicts with legal obligations);
• To withdraw consent for the use of your personal data (e.g., for marketing purposes);
• To file a complaint if you believe your rights have been violated.

For any questions related to data protection, please contact us at:

Email: koolitus@juunika.ee

Phone: +372 744 9604.